NGOs.


Our work with non government organisations

In 2012 we targeted to get better at dealing with NGO’s and using their expertise to help us to run our business better. We continue to work with SIGWatch’s NGO reputation index to understand this important community’s views of our work.

In 2011 we scored a (–29) in the SIGWatch Reputation Index. (Download PDF:) In 2012 we scored (–9) and a (9 neutral) which reflects an improvement in how we are working with NGO’s.

We are particularly pleased with relationships we have across our business with NGOs, including

  • SIGWatch's work in helping us to improve our work with NGO’s and Community Activists around UK major developments.
  • Our work with Action Aid to improve our disclosure on our tax policy and approach.
  • Our work with Transparency International and their corporate supporters network particularly around overseas bribery and corruption practice.
  • Our work with Fair Pensions and Citizens UK to move towards living wage standards for  our on site suppliers
  • Our work with Profit through Ethics to understand where consumer demand is going for transparency of business.
  • We worked with Business in the Community to benchmark our overseas subsidiaries and joint ventures against their Corporate Responsibility Index. We felt this was important for because it provided an independent measurable view on our performance. We are pleased to report that all 6 businesses successfully completed the benchmark:

 

2012

2009

Improvement

LGA

63%

33%

30%

LGN

54%

39%

15%

LGF

60%

16%

44%

CIL

49%

N/A

First time benchmark

Legal & General Gulf

31%

N/A

IndiaFirst

39%

N/A

  • Our three fully owned subsidiaries each improved in performance between 15% and 44% on their 2009 performance
  • Our three joint ventures in Egypt, the Gulf and India performed very well on their first time benchmarks.

In 2013 we will continue to work with our overseas operations to further improve their responsible business practices. You can read the overall summary shared with our international business executive in (Download PDF:) Global Portfolio Benchmarking (PDF).

IMPROVING relationships with the ngo community

In 2012 we participated in (Download PDF:) Ipsos MORI’s NGO Stakeholder Survey 2012 which looked at their views on Legal & General’s responsible business agenda and performance.

What did it tell us?

  • Around a third (30%) think we take our responsibilities seriously, with a similar proportion giving a negative rating (30%) and around a third neutral
  • Our work with very specific NGO’s on specific issues was getting recognised but that the wider NGO community was not hearing about our work as a company. This is particularly important because of our major investment in UK PLC and with a large exposure to the FTSE Allshare in particular there will always be a need to deepen our relationships with NGO’s because of this responsibility
  • Have a look at what NGO's told us we need to do better in (Download PDF:) action areas for Legal & General (PDF)

(Download PDF:) Ipsos MORI Reputation Centre: Introduction 

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