Pension provision.


Paying customers their pensions

Each month we are responsible for paying our customers their pension into their bank account. We do this for over 650,000 customers each month. This money has been hard-earned during their working life and often is to top up what they are receiving in the form of a state pension.

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2009

2010

2011

2012

Number of customers whose pension we're responsible for paying every month

514,248

556,494

613,015

653,184

Total pension payments per annum

£890,000,000

£1,018,000,000

£1,126,000,000

£ 1,333,602,135

Average pension payments per year

£1,731

£1,829

£1,837

£2.041

Current trends

In 2012, our average payment to pensioners increased to £2,041.

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