Supporting employers.


Rehabilitating customers’ back to work

Our group protection business provides services to employers who want to protect the wellbeing of their employees.

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2008

2009

2010

2011

2012

Number of employees of businesses whose lives we insure

2,082,497

2,337,537

2,350,115

2,415,758

2,265,875

Number of people rehabilitated back to work in that year

Not available

Not available

800

875

Data is one year in arrears because of rehabilitation cycle

Percentage of employees in rehabilitation who return to work in the first year of absence

67.5%

72.4%

75.3%

79.4%

Data is one year in arrears because of rehabilitation cycle

Amount invested in rehabilitating people back to work

£2.9m

£3.4m

£2.9m

£3.1m

£3.9m

Amount paid out to clients per annum for critical illness cover

£7,270,416

£8,802,762

£7,474,000

£8,167,000

£7,105,839

Amount paid out to clients whose income we are protecting when they are unable to work

£28,985,815

£29,204,313

£31,304,287

£32,360,477

£30,552,060

Amount paid out to customers who have died

£157,558,421

£186,889,177

£195,619,000

£213,745,228

£201,499,061

Percentage of clients we pay out to on critical illness cover

78%

79.9%

73%

80.60%

79%

Percentage of clients we pay out to when the client dies

98.5%

95.30%

97%

99.30%

99.1%

Percentage of clients we pay out to when our clients are unable to work

91.5%

95.6%

97%

97.8%

99.2%

Current trends

Anxiety/depression - in 2012 we paid for 5,300 CBT (Cognitive behavioural therapy) sessions to help individuals recover and return to work.
75.1% of individuals suffering from anxiety/depression were helped back to work before the end of the deferred period.
82.8% of individuals suffering from anxiety/depression were helped to return to work within the first year of absence.
Musculoskeletal
80.2% of individuals who were suffering from musculoskeletal problems were helped back to work before the end of the deferred period
84.3% of individuals who were suffering from musculoskeletal problems were helped back to work within the first year of absence.

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