Supporting individuals.


Protecting customers’ incomes when they are unable to work

Customers also rely on us when they are unable to work because of their health. The following table shows how well we kept our promises to enable them to keep paying their bills.

(Download XLS:) Download Excel

 

2009

2010

2011

2012

Percentage of claims paid to customers who are unable to work because of health issues

77%

82%

92%

91%

Total paid out to supplement incomes while clients are too ill to work.

£1.34m

£1.57m

£1.35m

£1.36m

Do we always pay out to our customers?

There are no significant changes in the causes of incapacity. A combination of back, joint and muscle problems account for the largest proportion of claims. Mental health is the next largest group, then neurological disorders followed by cancer. These 4 groups account for 75% of claims. New claims incoming are similar to previous years as are people returning to work and other reasons for claims ceasing.

top


Share this page.

Legal & General Facebook page